Stream Networks UK and Ireland Support

Stream Networks managed support offer end to end IT
services across the UK and Ireland. All our services are split into 2 key
areas, ‘IT Support Services’ and ‘Advanced Technology Services.’ Our
services portfolio is designed with our customers in mind, providing a
flexible and efficient service.

IT Support Services

Maintenance

Stream Networks supports live hardware maintenance contracts
across the UK & Ireland. We provide multi-vendor hardware
support across comms, and server and desktop technologies.

Installation

Stream Networks support engineers are trained and certified
by market leading hardware vendors. Our engineers provide
a full network installation service, diagnosing and
implementing hardware and software issues across the UK
and Ireland.

Service Desk

Stream Networks Service Desk provides a 24/7, single point
of contact for all our customers. Customers can log all fault
calls and place technical queries through the Service Desk in
the knowledge that it will be dealt with promptly and efficiently
from one of our technical support specialists.

Network Monitoring

Stream Networks delivers a remote network monitoring solution
which allows our team of technical experts to monitor our
customers’ networks remotely in a safe and secure environment
24/7. We monitor a wide range of complex networks and quickly
Alert customers of potential problems before they have a
significant impact on a business.

Pre Sales Support

Stream Networks Pre-sales offers support across a wide range of
deliverables from Senior Engineering Consultancy, Network
Design and Configurations to Project Management. ITIL
based service design encompassing architecture and service
management are also provided.

Advanced Technology Services

Voice and Unified Communications

Stream Networks have experience that reaches across many vendors
, products and technologies which in turn ensures businesses receive
 independent advice that has their best interests in mind both commercially
and technologically.

Security

Stream Networks has a team of security specialists to assist
customers across a broad spectrum of network security. These
may include firewalls, VPN access, router & switch security
and endpoint security all of which require the same high level
of technical expertise and industry knowledge.

Wireless

Stream Networks pride themselves on their wireless LAN
security testing and wireless LAN health checks which provide
customers with elements such as penetration testing and
performance analysis. These areas coupled with the wireless
LAN installation and commissioning services ensure all
customers can be confident that no stone is left unturned when
setting up a wireless network.

Server & Desktop

We provide support and maintenance across legacy, current
and emerging products and technologies which all form a
substantial part of Company name support base today.
Wintel through to enterprise such as low end Proliants to
high end Sun and storage equipment are all supported and
maintained.

Routing & Switching

Stream Networks will assist you in making sure your routing
and switching networksremain optimised to support your
business objectives. We share our technical knowledge and
leading operational practices.

Logistic Centres

Our unrivalled logistics set-up means that we are able to offer a same-day guaranteed fix service level anywhere in the UK or Ireland