Support - Network Status

Emegency Maintenance Update - Co-Location

Start:	26/11/2008 11:30
Completion:	26/11/2008 12:30
Submitted By:	support@stream-networks.co.uk
Questions To:	support@stream-networks.co.uk

Synopsis

We have spotted a potential issue on one of our main back bone switches (Stream 1) at the Newbury datacentre which could potentially cause issues if left unattended. The port is currently live however we intend to switch traffic on to one of our back-up links at approx 11:30 this morning to ensure services remain stable. At this point customers may experience approx 1-2 seconds of down time while we re-route traffic.

Affecting

Customers connected to the Stream 1 port in Newbury .

Advice to affected users

If for any reason customers are affected by this maintenance or you require further information please contact support on 01635 884170 option 3.

support@stream-networks.co.uk.

Maintenance Update - Co-Location

Start:	27/09/2008 11:30
Completion:	27/09/2008 12:30
Submitted By:	support@stream-networks.co.uk
Questions To:	support@stream-networks.co.uk

Synopsis

We have completed installation of a new monitoring server for customers located in our Newbury Datacentre. The monitoring server will provide customers enhanced performance monitoring, trouble shooting tools and bandwidth stats for customers individual ports. Stats are currently available upon request and are scheduled to be incorporated in to the StreamNET extranet shortly.

Affecting

No customer services were affected in this maintenance window.

Advice to affected users

No customer services were affected in this maintenance window however, for any customers that would like to learn more about the new stats or extranet please contact your account manager on 01635 884170 option 2.

support@stream-networks.co.uk.

More Information

For more information on our services or network status contact us